Cancellation Policy
Cancellation Policy (Updated December 22, 2025)
This policy covers rookieatl.com, lettersoflegacy.com, fandomfitsclub.com, and all other current and future retail stores under the Talented Teks LLC brand.
We stand by our products 100% as you can see from our reviews. If we make a mistake, I can assure you that we will fix it asap. We will go out of our way to ensure you are whole and satisfied. If there is a spot, a tear, wrong size, or anything else, we will take care of that problem to include replacements, refunds, and gift cards for your trouble.
Otherwise…
We DO NOT accept cancellation requests, refunds, or exchanges. There are no exceptions to this policy unless we make an error. Please do not place an order unless you are comfortable with the expected delivery dates. We value your business tremendously. However, we are very transparent and we always deliver on time. Please view the size chart located on every listing and order accordingly. Most items are available in plus sizes (and tall). However, if the size you need is not available, please reach out to us first to see if we are able to procure the item you desire, in the size that is comfortable for you. If you are unsure in any way, please contact us to help place your order.
Order Verification
Please be careful to select the correct item in the correct color and size before submitting your order. If you accidentally placed an order for a small t-shirt, for example, please email us immediately at support@rookieatl.com to request a change in size, style, or color. Please keep in mind that larger sizes and different styles may require additional charges. Once the order has been processed and/or shipped, we are not able to correct your error and no refunds or store credit will be given.
Once your order is placed, you will see your items on Shopify’s confirmation page. You will also receive an email and/or text message regarding your order. Subsequently, you will receive an email (or SMS) confirmation when a shipping label is purchased, when the item(s) is out for delivery, and when the item(s) is delivered. You may also receive an email from Shopify, our marketing manager, or from a third party product review app. You may also create an account and login on our website to track your orders. If you placed your order with the Shop App, you may also view, track, and manage orders there.
Refund Processing Times
If we determine that a refund is required for your order, please give us 1-2 business days to process the refund. Afterwards, the time it takes to see the money in your account is based on your bank or financial institution. Please allow at least 7 business days before opening an inquiry about the refund.
Chargebacks
If a chargeback is filed against us, and we lose the filing, we will pursue collection of our rightful funds through the legal system and/or via a third party debt collector. We are fair and transparent. Please contact us for assistance.